Many customers e-mail with concerns about Annin’s bi-lingual packaging. Bi-lingual packaging is mandated by many of our largest customers. They have a policies in place that state that any product sold in their stores has to have bi-lingual packaging. If we didn't comply we would be heavily fined and could be barred from the stores. We have tried to get an exception based on the nature of our products but these national chains would not make an exception.
We cannot just have the products we sell to some customers in one package and the products we sell to other customers in different packages, that would mean we would have to stock two completely different product lines and it would be a nightmare both financially and in terms of inventory management. That is why even if you purchased your Annin product in a store that does not have this type of requirements for its vendors it has the same packaging.